Terms of service

Last updated: October 8, 2026

OVERVIEW

Welcome to VAJRA WILL.

The terms "we," "us," and "our" refer to VAJRA WILL.

VAJRA WILL operates this website and online store, including all related information, content, features, tools, products, and services made available to you in order to provide a curated shopping experience (collectively, the "Services").

Our store is powered by Shopify, which provides the ecommerce platform that enables us to offer the Services to you.

These Terms of Service ("Terms"), together with any policies referenced herein, describe your rights and responsibilities when you visit, access, interact with, or purchase from our Services.

Please read these Terms carefully. They contain important information concerning your legal rights, obligations, limitations of liability, and other matters relating to your use of our Services.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy, available at:

/policies/privacy-policy

If you do not agree to these Terms or our Privacy Policy, you should not use or access our Services.

SECTION 1 — ACCESS AND ACCOUNT

By using the Services, you represent that you are at least the age of majority in your state, province, country, or jurisdiction of residence.

If you permit a minor dependent to use the Services through a device, account, or payment method that you own or control, you are responsible for that use to the extent permitted by applicable law.

When accessing, browsing, or purchasing through our store, you may be asked to provide information such as your name, email address, billing information, payment information, shipping address, and other details necessary to process your order.

You represent that the information you provide is accurate, current, complete, and that you have the legal right to provide such information.

If you create an account, you are responsible for maintaining the confidentiality and security of your login credentials and for activity performed through your account.

You may not transfer, sell, assign, or license your account to another person without our prior written permission.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to display and describe our products as accurately as possible.

However, colors, textures, finishes, proportions, and other visual details may appear differently depending on your screen, device, lighting conditions, display settings, or photography.

Many VAJRA WILL products may incorporate metal materials, surface finishes, handmade or semi-handmade processes, or small production variations. Minor differences between individual items may occur and are not necessarily defects.

Product dimensions and weights are approximate unless expressly stated otherwise. Minor measurement or weight variations may occur.

We may update product descriptions, specifications, availability, pricing, or other product information at any time.

We reserve the right to discontinue any product without notice.

We may also limit the quantity of products available to any person, household, geographic region, or jurisdiction where reasonably necessary.

Nothing on our website should be interpreted as a medical, therapeutic, spiritual, protective, religious, or supernatural guarantee.

Any cultural, historical, philosophical, religious, or symbolic information provided about Vajra, Dorje, Phurba, or related traditions is provided for general informational and cultural context only unless expressly stated otherwise.

SECTION 3 — ORDERS

When you submit an order, you are making an offer to purchase products from VAJRA WILL.

We reserve the right to accept, reject, cancel, or limit an order where reasonably necessary, including in cases involving:

suspected fraud or unauthorized transactions;
incorrect pricing;
payment authorization failure;
inventory errors;
shipping restrictions;
suspected resale or purchasing abuse;
incorrect or incomplete customer information; or
other operational or legal reasons.

An order is not considered accepted until payment has been successfully processed and we confirm the order.

Please review your order carefully before submitting it.

Once an order has entered processing or fulfillment, we may not be able to modify or cancel it.

If we reject, modify, or cancel your order, we will make reasonable efforts to contact you using the contact information provided with your order.

If we cancel an order after payment has been successfully processed, any applicable refund will generally be issued to the original payment method.

Returns, exchanges, cancellations, and refunds are governed by our Refund Policy:

/policies/refund-policy

Unless otherwise agreed in writing, products purchased through our store are intended primarily for personal or household use.

SECTION 4 — PRICES AND BILLING

All prices are displayed in the currency shown at checkout.

For customers in the United States, our primary store currency is U.S. dollars unless otherwise indicated.

Prices, promotions, discounts, and offers may change without notice.

The price applicable to an order will generally be the price shown at checkout when the order is placed, subject to correction of obvious pricing or technical errors.

Unless otherwise expressly stated, product prices may not include:

shipping charges;
sales or other applicable taxes;
customs duties;
import charges;
brokerage fees; or
other government-imposed fees.

Applicable shipping charges and taxes, where collected by us, will be displayed during checkout.

Any customs duties, import charges, or similar fees will be handled in accordance with our Shipping Policy.

You agree to provide accurate, complete, and current billing and payment information.

You represent that:

you are authorized to use the payment method submitted;
the payment information is accurate;
charges incurred through your payment method will be honored; and
you are responsible for applicable charges associated with your order.

We may use third-party payment providers, including PayPal and other payment processors, to process payments securely.

Your use of those payment methods may also be subject to the terms and privacy policies of the applicable payment provider.

SECTION 5 — SHIPPING AND DELIVERY

We ship orders according to the methods, destinations, processing times, and estimated delivery windows described in our Shipping Policy:

/policies/shipping-policy

Delivery times shown on our website or during checkout are estimates only unless expressly stated otherwise.

Actual delivery times may be affected by factors outside our reasonable control, including:

carrier delays;
customs processing;
weather;
peak-season congestion;
transportation interruptions;
incorrect or incomplete addresses;
local delivery conditions; or
other events outside our reasonable control.

After an order has been dispatched, tracking information will be provided to the customer using the contact information associated with the order.

Customers are responsible for providing a complete and accurate delivery address.

If an order cannot be delivered because the customer provided an incomplete or incorrect address, additional shipping or return-related charges may apply where permitted by law.

Customs duties, import taxes, and related fees, if any, will be handled as described in our Shipping Policy.

Nothing in this section limits any rights you may have under applicable consumer protection law.

SECTION 6 — RETURNS, REFUNDS AND EXCHANGES

Returns, refunds, replacements, cancellations, and exchanges are governed by our Refund Policy:

/policies/refund-policy

Please review the Refund Policy before placing an order.

If your item arrives damaged, materially defective, missing, or incorrect, please contact us as soon as reasonably possible at:

support@vajrawill.com

We may request photographs, video, packaging information, or other reasonable evidence to help us evaluate damaged, defective, missing, or incorrect items.

Any statutory rights available to you under applicable consumer law remain unaffected.

SECTION 7 — INTELLECTUAL PROPERTY

The Services, including our brand names, product names, text, graphics, images, videos, product photography, website design, layouts, logos, slogans, and other content, are owned by or licensed to VAJRA WILL and may be protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes only.

You may not, without our prior written permission:

reproduce;
distribute;
modify;
republish;
commercially exploit;
publicly display;
create derivative works from; or
otherwise misuse

any content from our Services except as permitted by applicable law.

Nothing in these Terms grants you ownership of or a license to our intellectual property except as expressly stated.

"VAJRA WILL," our logos, product names, designs, and slogans may constitute trademarks, trade names, copyrighted works, or other brand assets belonging to VAJRA WILL or its licensors.

Shopify and its related names, logos, and trademarks belong to Shopify or its affiliates.

Other trademarks appearing on the Services belong to their respective owners.

SECTION 8 — OPTIONAL TOOLS

We may provide access to tools, applications, integrations, or functionality offered by third parties.

We do not necessarily control or monitor such third-party tools.

Unless otherwise stated, access to such tools may be provided on an "as available" basis.

Your use of third-party tools may be subject to separate terms and privacy policies.

We are not responsible for third-party tools except to the extent required by applicable law.

We may introduce additional tools, features, resources, or functionality in the future, and such additions may form part of the Services and be subject to these Terms.

SECTION 9 — THIRD-PARTY LINKS

Our Services may contain links to third-party websites, services, applications, or other content.

We do not control and are not responsible for the content, accuracy, availability, security, privacy practices, policies, or terms of third-party websites or services.

If you access third-party services through links on our website, you do so at your own discretion.

Before entering into transactions with third parties, you should review their applicable terms, privacy policies, and practices.

Questions or disputes concerning third-party products or services should generally be directed to the applicable third party.

SECTION 10 — RELATIONSHIP WITH SHOPIFY

VAJRA WILL is powered by Shopify, which provides the ecommerce platform used to operate this online store.

Purchases made through our store are transactions between you and VAJRA WILL.

Shopify is not the seller of VAJRA WILL products.

To the extent permitted by applicable law, Shopify is not responsible for product quality, fulfillment, delivery, refunds, customer service, or other matters relating directly to purchases made from VAJRA WILL.

Nothing in this section limits any rights you may have against Shopify under applicable law or Shopify's own terms.

SECTION 11 — PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy:

/policies/privacy-policy

Because our store is hosted on Shopify, Shopify may collect and process certain personal information in connection with your access to and use of our store.

Information may also be processed by third-party service providers that assist us with functions such as:

payments;
order processing;
shipping;
fraud prevention;
analytics;
marketing;
communications; and
customer support.

These service providers may operate in countries different from your country of residence.

Please review our Privacy Policy for more information.

To learn more about how Shopify processes consumer personal information, you may review the Shopify Consumer Privacy Policy:

https://www.shopify.com/legal/privacy/consumers

SECTION 12 — FEEDBACK AND REVIEWS

If you submit reviews, photographs, comments, ideas, feedback, suggestions, testimonials, or other content to us ("Feedback"), you represent that you have the right to provide that content.

Unless prohibited by applicable law, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, display, distribute, and promote Feedback for legitimate business and marketing purposes.

If you receive compensation, free products, discounts, or other incentives in connection with a review or endorsement, you must disclose that relationship where required by law.

You may not submit content that:

is unlawful;
infringes intellectual property rights;
violates privacy or publicity rights;
is defamatory;
is fraudulent or misleading;
contains malicious software; or
misrepresents your identity or experience.

We may moderate, refuse to publish, or remove Feedback where reasonably necessary and permitted by law.

SECTION 13 — ERRORS, INACCURACIES AND OMISSIONS

From time to time, information on our Services may contain typographical errors, inaccuracies, omissions, or outdated information relating to:

product descriptions;
prices;
promotions;
availability;
shipping fees;
delivery times;
specifications; or
other information.

We reserve the right to correct errors, update information, or cancel affected orders where reasonably necessary and permitted by law.

If an error materially affects an order already placed, we will make reasonable efforts to notify you and provide an appropriate resolution.

SECTION 14 — PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services to:

violate any law or regulation;
infringe intellectual property rights;
engage in fraud or deception;
impersonate another person or entity;
transmit malware, malicious code, or harmful technologies;
harass, threaten, abuse, or unlawfully discriminate against others;
collect personal information unlawfully;
interfere with website security;
bypass access controls or security measures;
send spam or unauthorized solicitations;
disrupt or overload the Services; or
engage in conduct that may unlawfully harm VAJRA WILL, Shopify, our service providers, or other users.

You may not use automated tools, scraping systems, bots, or agents to access or extract data from the Services in violation of applicable law, technical restrictions, or our express instructions.

We reserve the right to restrict, suspend, or terminate access where we reasonably believe these Terms have been violated.

SECTION 15 — TERMINATION

We may suspend or terminate your access to all or part of the Services where reasonably necessary, including where:

you materially violate these Terms;
you misuse the Services;
fraud or unauthorized activity is suspected;
legal compliance requires action; or
continued access presents a security or operational risk.

Termination does not affect any rights or obligations that arose before termination.

Provisions that by their nature should continue after termination will survive, including provisions relating to:

intellectual property;
limitations of liability;
indemnification;
privacy;
dispute resolution; and
accrued payment obligations.

SECTION 16 — DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis except where expressly stated otherwise.

We do not guarantee that:

the Services will always be uninterrupted;
the Services will always be error-free;
all content will always be complete or current; or
products will meet subjective expectations beyond the descriptions and representations made by us.

To the extent permitted by applicable law, we disclaim implied warranties that may otherwise apply, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Some jurisdictions do not permit certain warranty exclusions.

Accordingly, some exclusions in this section may not apply to you.

Nothing in these Terms excludes warranties, remedies, or consumer rights that cannot legally be excluded or waived.

SECTION 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, VAJRA WILL and its officers, employees, contractors, affiliates, service providers, and licensors will not be liable for indirect, incidental, punitive, special, exemplary, or consequential losses arising from your use of the Services or purchase of products.

This may include, where permitted by law:

lost profits;
lost revenue;
lost savings;
lost data;
replacement costs; or
similar indirect losses.

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law.

Nothing in these Terms limits your mandatory rights or remedies under applicable consumer protection law.

SECTION 18 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless VAJRA WILL and its affiliates, officers, employees, agents, contractors, licensors, and service providers from third-party claims arising from:

your material breach of these Terms;
your unlawful or unauthorized use of the Services; or
your violation of the rights of another person.

This obligation does not apply to the extent a claim results from our own unlawful conduct, negligence, or breach of applicable law.

SECTION 19 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed to the minimum extent necessary.

The remaining provisions will remain in full force and effect.

SECTION 20 — WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

These Terms, together with our:

Privacy Policy;
Refund Policy;
Shipping Policy; and
other policies expressly incorporated by reference

constitute the agreement governing your use of the Services.

If any inconsistency exists between these Terms and a specific policy relating to a particular matter, the more specific policy will generally govern that matter unless prohibited by applicable law.

SECTION 21 — ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent, except where applicable law provides otherwise.

We may assign or transfer our rights and obligations as part of a corporate restructuring, sale, merger, acquisition, financing, or transfer of business assets, subject to applicable law.

SECTION 22 — GOVERNING LAW

These Terms and any separate agreements relating to the Services will be governed by the laws applicable to the business entity operating VAJRA WILL, subject to any mandatory consumer protection rights that apply in your place of residence.

Nothing in these Terms is intended to deprive you of consumer rights that cannot lawfully be waived, restricted, or limited.

Where permitted by law, disputes arising from these Terms will be handled by courts with jurisdiction over the business entity operating VAJRA WILL, unless mandatory law requires otherwise.

SECTION 23 — HEADINGS

Section headings are included for convenience only and do not affect the interpretation of these Terms.

SECTION 24 — CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our Services, business practices, legal requirements, or operational needs.

The most current version will be posted on this page.

Where required by applicable law, we will provide appropriate notice of material changes.

Changes will become effective on the date stated in the updated Terms or applicable notice.

Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms to the extent permitted by applicable law.

SECTION 25 — CONTACT INFORMATION

Questions regarding these Terms of Service should be sent to: