Help
FAQ
The Pendant
What are the five styles?
Cord, leather-style cord, fine-link chain, rope chain and dragon-bone chain. Select your pairing on the product page. Individual cord and chain measurements and material specifications are not listed.
What is the pendant made from?
The pendant is silver-plated copper. We do not describe it as solid silver or sterling silver, and we do not state plating thickness, purity or durability without verification.
What size is the pendant?
The pendant is 65 mm long (approximately 2.56 in) and weighs approximately 13 g (0.46 oz). Email support@vajrawill.com if you have a question about a selected style.
Orders
How do I choose a cord or chain?
Select a style on the product page, then check the selected style and quantity in your cart before checkout.
Can I change a style after ordering?
Email support@vajrawill.com with your order number and the requested change. We need to check the order's status before confirming whether a change is possible.
Delivery &Amp; Returns
Where are shipping details listed?
Orders ship from China. Read our Shipping Policy for the current destination and checkout information.
How do I request a return?
Read our Returns & Refunds information and contact support with your order number. Please obtain return instructions before sending anything back.
What if an item arrives damaged or incorrect?
Contact support@vajrawill.com with your order number, a description, and clear photographs of the item and packaging so the issue can be reviewed.